Learning objective 1: Describe operations and supply chains in terms of inputs, processes, outputs, information flows, suppliers, and customers.
LO2: Define an operations strategy and its linkage to corporate strategy, as well as the role it plays as a source of competitive advantage in a global Marketplace.
LO3: Identify nine competitive priorities used in operations strategy, and their linkage to marketing strategy.
LO4: Explain how operations can be used as a competitive weapon.
LO5: Identify the globat trends and challenges facing operations management.